State Farm® Insurance Agent Rachel Patrow

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What our customers say about us...

Joanne Mayer

August 21, 2023

1 out of 5

"My mom spent two weeks trying to get answers about her home owner's insurance claim with this office, the only thing she was ever told was call your claims adjuster. She did call her adjuster several times and he never returned her call. All she wanted was an explanation of what was going on with her claim. My mom is newly on her own and has never had to deal with this type of thing before, as my dad always dealt with insurance. When I called I spoke to a gentleman and it sounded like chaos in the background, he was working from home. I finally said call me back when you figure something out. In the meantime I called a different agent who was able to answer all of her questions in a mater of a few minutes! I initiated a transfer to that agent. Natasha at Rebecca Fisher State Farm Insurance is amazing!"

Onaip

April 10, 2023

5 out of 5

"It was great working with Juliana. Even though I was busy working first shift I was able to text and get a quote communicating back and forth. Also I ended up with a better deal for home and car insurance"

Jolene schmitz

March 28, 2023

5 out of 5

"Straight to the point and speedy"

Arianna Zarbo

March 8, 2023

5 out of 5

"Fast paced, and detailed in their work. Customer service 5/5"

Clint Stoner

February 16, 2023

5 out of 5

"Great quote with friendly fast service. I recommend calling here. Saved money with more coverage. Couldn’t be happier. Jewel was professional and a pleasure to deal with."

John Idarraga

January 13, 2023

5 out of 5

"Just got a great quote beating out Progressive. Also great customer service experience. Needless to say, I switched over."

Jacob Brown

January 10, 2023

5 out of 5

"She was very nice and explained everything in good detail and got me everything I needed in a few minutes I would recommend her to anyone who needs help with insurance"

Caitlin Hanson

December 23, 2022

5 out of 5

"Jules helped me set up my very first insurance policy and they were so helpful and kind 10/10 recommend!"

Terry Hunt

December 22, 2022

1 out of 5

"Don't get your insurance from State Farm at this office in Eau Claire. The staff there sure makes a mess of things. Got a quote for insurance on a car and they were to add it to my policy and failed to do so and raised my insurance $45.00 per month after I got the quote. I will be getting this out to as many people as I can not just here because I would hate to hear this happen to other people."

J K

December 12, 2022

5 out of 5

"Jules is the best! She made the process very easy and lowered my deductible and rates for auto & renters! Overall more coverage versus progressive as well! Thank you for such an easy process and lower rates!"

Mason S

December 2, 2022

5 out of 5

"I absolutely recommend this place! I had a great experience! I initially went to compare rates with progressive, who I was going through at the time and I ended up going through them! Not only was I able to get a cheaper rate, but with more and better coverage. Overall it was a very enjoyable experience and Tom was great to work with. He was able to hand pick a plan that worked best for me and my budget. I highly recommend doing business here!"

Bailey Proudfoot

November 18, 2022

5 out of 5

"Rachel with State Farm was very helpful. She made it quick and easy and we got everything take care of right away, even through texting. Highly recommend"

A Eichstaedt

November 17, 2022

5 out of 5

"I spoke with Tom Nguyen today and he helped me switch car insurance and saved me some money. He was a great guy to talk to, very polite and knowledgeable. He is worth talking to if you are in need of any type of insurance! Thank you Tom!!!"

Stayin Blessed

November 10, 2022

5 out of 5

"This Gentleman was very willing to work with me an understanding with me an helped alot Thank you very much Tom. Sincerely Rob.S"

sue w

October 31, 2022

4 out of 5

"Tom was alot of fun to work with but he was awesome helping me pick the exact coverage I needed and coming in at a lower price than I had been paying with Geico."

Matt Goldberg

October 27, 2022

5 out of 5

"Meggan was extremely helpful (and patient). It was a pleasure working with her!"

Gary Kane

October 12, 2022

5 out of 5

"Julianna was very helpful and informative in helping me with my insurance needs. After being with the same company about 20-30 years it was hard to change, but made easy here."

nicole weber

October 2, 2022

5 out of 5

"Agent Julianna was extremely helpful and great to work with. She made the process easy to get the coverage we needed as we are moving to a new state and unable to use our existing agent. Look forward to working with her as we transfer the rest of our insurance needs!"

Briar Servi

September 22, 2022

5 out of 5

"Was very helpful and answered all my questions! Very happy with what they quoted me and I decided to join the State Farm team! Big thanks to Tom for working with me!"

Troy Larson

September 20, 2022

5 out of 5

"Kind and straight forward"

Shue Long Vang

September 17, 2022

5 out of 5

"We live in the digital age where we could buy just about anything online. I was having trouble getting auto insurance online so I made a phone call. It was worth the call because her team made a connection and listen what we need. Thank you for the service!"

Brittany Krenz

September 7, 2022

5 out of 5

"Tom was very helpful and made it so easy to get the insurance coverage I needed!"

Emily Jean

August 19, 2022

5 out of 5

"Very happy with the service I got when it was time for me to switch my car insurance! Definitely would recommend statefarm to anyone who needs to change car insurance ❤️"

Joy Snake

August 4, 2022

5 out of 5

"Very informative. Knowledgeable about their services. Friendly."

Phil Jennerjohn

August 2, 2022

5 out of 5

"Professional and easy to work with."

What our customers say about us...

Joanne Mayer

August 21, 2023

1 out of 5

"My mom spent two weeks trying to get answers about her home owner's insurance claim with this office, the only thing she was ever told was call your claims adjuster. She did call her adjuster several times and he never returned her call. All she wanted was an explanation of what was going on with her claim. My mom is newly on her own and has never had to deal with this type of thing before, as my dad always dealt with insurance. When I called I spoke to a gentleman and it sounded like chaos in the background, he was working from home. I finally said call me back when you figure something out. In the meantime I called a different agent who was able to answer all of her questions in a mater of a few minutes! I initiated a transfer to that agent. Natasha at Rebecca Fisher State Farm Insurance is amazing!"

Onaip

April 10, 2023

5 out of 5

"It was great working with Juliana. Even though I was busy working first shift I was able to text and get a quote communicating back and forth. Also I ended up with a better deal for home and car insurance"

Jolene schmitz

March 28, 2023

5 out of 5

"Straight to the point and speedy"

Arianna Zarbo

March 8, 2023

5 out of 5

"Fast paced, and detailed in their work. Customer service 5/5"

Clint Stoner

February 16, 2023

5 out of 5

"Great quote with friendly fast service. I recommend calling here. Saved money with more coverage. Couldn’t be happier. Jewel was professional and a pleasure to deal with."

John Idarraga

January 13, 2023

5 out of 5

"Just got a great quote beating out Progressive. Also great customer service experience. Needless to say, I switched over."

Jacob Brown

January 10, 2023

5 out of 5

"She was very nice and explained everything in good detail and got me everything I needed in a few minutes I would recommend her to anyone who needs help with insurance"

Caitlin Hanson

December 23, 2022

5 out of 5

"Jules helped me set up my very first insurance policy and they were so helpful and kind 10/10 recommend!"

Terry Hunt

December 22, 2022

1 out of 5

"Don't get your insurance from State Farm at this office in Eau Claire. The staff there sure makes a mess of things. Got a quote for insurance on a car and they were to add it to my policy and failed to do so and raised my insurance $45.00 per month after I got the quote. I will be getting this out to as many people as I can not just here because I would hate to hear this happen to other people."

J K

December 12, 2022

5 out of 5

"Jules is the best! She made the process very easy and lowered my deductible and rates for auto & renters! Overall more coverage versus progressive as well! Thank you for such an easy process and lower rates!"

Mason S

December 2, 2022

5 out of 5

"I absolutely recommend this place! I had a great experience! I initially went to compare rates with progressive, who I was going through at the time and I ended up going through them! Not only was I able to get a cheaper rate, but with more and better coverage. Overall it was a very enjoyable experience and Tom was great to work with. He was able to hand pick a plan that worked best for me and my budget. I highly recommend doing business here!"

Bailey Proudfoot

November 18, 2022

5 out of 5

"Rachel with State Farm was very helpful. She made it quick and easy and we got everything take care of right away, even through texting. Highly recommend"

A Eichstaedt

November 17, 2022

5 out of 5

"I spoke with Tom Nguyen today and he helped me switch car insurance and saved me some money. He was a great guy to talk to, very polite and knowledgeable. He is worth talking to if you are in need of any type of insurance! Thank you Tom!!!"

Stayin Blessed

November 10, 2022

5 out of 5

"This Gentleman was very willing to work with me an understanding with me an helped alot Thank you very much Tom. Sincerely Rob.S"

sue w

October 31, 2022

4 out of 5

"Tom was alot of fun to work with but he was awesome helping me pick the exact coverage I needed and coming in at a lower price than I had been paying with Geico."

Matt Goldberg

October 27, 2022

5 out of 5

"Meggan was extremely helpful (and patient). It was a pleasure working with her!"

Gary Kane

October 12, 2022

5 out of 5

"Julianna was very helpful and informative in helping me with my insurance needs. After being with the same company about 20-30 years it was hard to change, but made easy here."

nicole weber

October 2, 2022

5 out of 5

"Agent Julianna was extremely helpful and great to work with. She made the process easy to get the coverage we needed as we are moving to a new state and unable to use our existing agent. Look forward to working with her as we transfer the rest of our insurance needs!"

Briar Servi

September 22, 2022

5 out of 5

"Was very helpful and answered all my questions! Very happy with what they quoted me and I decided to join the State Farm team! Big thanks to Tom for working with me!"

Troy Larson

September 20, 2022

5 out of 5

"Kind and straight forward"

Shue Long Vang

September 17, 2022

5 out of 5

"We live in the digital age where we could buy just about anything online. I was having trouble getting auto insurance online so I made a phone call. It was worth the call because her team made a connection and listen what we need. Thank you for the service!"

Brittany Krenz

September 7, 2022

5 out of 5

"Tom was very helpful and made it so easy to get the insurance coverage I needed!"

Emily Jean

August 19, 2022

5 out of 5

"Very happy with the service I got when it was time for me to switch my car insurance! Definitely would recommend statefarm to anyone who needs to change car insurance ❤️"

Joy Snake

August 4, 2022

5 out of 5

"Very informative. Knowledgeable about their services. Friendly."

Phil Jennerjohn

August 2, 2022

5 out of 5

"Professional and easy to work with."